PC as a Service by Microcity is the outsourcing solution that delivers desktops, laptops and other devices to your IT environment supported by the Microcity Services Cloud.
It means more management, monitoring, administration and orchestration for your IT environment.
PC as a Service adapts to any segment and brings business results to industries, retailers, contact centers etc.
Delivery template of PC solutions as a Service anywhere in Brazil, ensuring availability of operation and orchestration of the entire environment. Your IT staff gets more time available to focus on the most important issues in your business.
“The outsourcing model offered by Microcity is complete and serves us both in hardware, software, and services. We can now focus on the bank core business, as they are responsible for all the management of the hired assets.”
Alexandre Cabral
IT Manager for Banco BBM
“Our SLA is four hours for headquarters and seven hours for branches. Hence, management is done in a very evolved manner. In addition, we have access to more assertive reporting and greater control over device configuration.”
Ricardo Nogueira
Executive manager of Caixa Seguradora
Trade InPurchase of legacy equipment
Lease BackMore money in cash and Operational Simplicity
CustomizationFlexible contracts including customized features and services
ProdutividadeIncrease your team’s availability for new challenges
| Legacy assets | New Microcity Assets | |
| Cloud Environment Administration Services | X | X |
| Image creation | X | X |
| User’s data backup | X | X |
| Cloud and/or local antivirus | X | X |
| Availability monitoring | X | X |
| Activation/deactivation | X | X |
| Image updating | o | o |
| Service Desk | X | X |
| Customer Inventory Management | X | X |
| Reports | X | X |
| Software update | X | X |
| Maintenance and support of customer’s legacy equipment | X | X |
| Parts Logistics | X | X |
| 1st 2nd and 3rd level service | X | X |
| SLA | X | X |
| Device provisioning | – | X |
| Image management for the device provided | – | X |
| Additional Software | – | X |
| Customized services | – | X |
MobilityCustomers who need mobility and need to access their work area and local company resources on any device.
CapillarityCustomers who have a capillary structure and wish to reduce hardware and image support problems.
Technological RefreshTechnological refresh without the need for total site renewal.
Fast ProvisioningCustomers who need to provision desktops quickly anywhere in Brazil.
Promptness in ChangesOrganizations that have a constant need for user changes and usage profiles.
Best Cost-Benefit ratioMicrocity hybrid solution that generates budget savings.
