A financial cooperative present in more than 20 Brazilian states and with more than 1,000 service points. This customer needed to expand its business in an efficient and standardized manner.
PROJECT NUMBERS
PC SOLUTION as a HYBRID SERVICE
CHALLENGES
• Enabling and speeding up the geographic expansion through accredited agents as an alternative to the high cost of agencies
• Supporting the operation spread throughout the national territory
• Customized kit according to customers’ needs
SOLUTION
• Agent kit composed of Hardware, Software and Services with all services administered by Microcity
• Service Desk
• BOP Technical Team for Monitoring and Performance
• INTUNE Services
• Altiris Services
• Sophos Services
BENEFITS
• Complete solution delivered and maintained by a single supplier without the need to use the customer’s operation area
• Microcity Solution Value Aggregation
• Agility in the process of new agents
• Cooperative Billing
• Suitability of the project to Customer’s process
• Customized and standardized agent kit